Name: Customer Touch Point Design
Start: 2014-01-23T12:15:00+0530
End: 2014-01-23T12:45:00+0530

For Tickets : http://em.explara.com/event/dmaiconvention

Customer Touch Point Design LIMITED

Limited Capacity seats available

Brands must consistently deliver on their promise at every point of customer contact. In this segment, we’ll explore the methods to develop high ROI proof points for your brand’s promise at each current customer touch point as well as at new touch points.

Presenter/s or Panelists

Karthi Marshan

Sr. EVP & Head â€“ Group Marketing, Kotak

Karthi Marshan heads marketing for the Kotak Mahindra Group, India's fourth largest private sector bank and BFSI conglomerate. In his role at Kotak, Karthi oversees marketing efforts across all the verticals that Kotak is present in, including insurance, banking, brokerage, asset... Read More →

Arshad Siddiqui

President & CEO, Rasna Beverages Division- Rasna Pvt limited

Passion for life

Advisory / Stream Hosts

Deepali Naair

Chief Marketing Officer, Mahindra Holidays & Resort India Limited

Deepali Naair began her career with Tata Motors in 1993 followed by a stint in marketing at BPL Mobile, when the first mobile phone was launched in India. She has also worked in Advertising as a Strategic Planner at Draft FCB-Ulka followed by a stint in a consumer goods company... Read More →